Return Policy
Thank you for shopping with DIFAIR. We strive to ensure your complete satisfaction with every purchase. If for any reason you are not entirely satisfied, we are here to help.
Return Eligibility
- Products must be unused and unpacked.
- Returns must be initiated within 30 days from the date of purchase.
- Proof of purchase must be available.
Condition of Returned Items
- Items must be unused and in their original packaging.
- All original tags, accessories, and packaging materials must be included.
Return Process To initiate a return, please contact us at [email protected]. Once your return request is approved, we will provide you with a return shipping label.
Refund Policy
- Refunds will be processed back to the original payment method.
- Please allow up to 7 business days for the refund to reflect in your account once we have received and inspected the returned item.
Exchange Policy
- Currently, we do not offer exchanges. If you need a different product, please return the original item for a refund and place a new order.
Damaged or Defective Items
- If you receive a damaged or defective item, please contact us immediately at [email protected].
- We will cover the cost of return shipping for defective items.
International Returns
- At this time, we only accept returns from customers within the United States. We are unable to process international returns.
Contact Us If you have any questions about our return policy, please contact us at [email protected].